FAQs
We're here to make your Poshnaari experience seamless. Find answers to the most common questions about sizing, orders, shipping, exchanges, and more. If you still need assistance, our team is always happy to help.
How do I choose the right size?
Each product page includes a detailed Size Guide to help you find your best fit. If you're unsure, feel free to contact our team for personalized assistance.
What fabrics do you use?
We carefully select quality fabrics that offer comfort, durability, and elegance, ensuring every piece feels beautiful and comfortable to wear.
Are the product colors exactly the same as shown online?
We strive to display colors as accurately as possible. Minor variations may occur due to photography lighting and individual screen settings.
How long does shipping take?
Most orders are delivered within 3–7 business days depending on your location. Delivery timelines may vary during peak seasons and festive periods.
Do you deliver across India?
Yes, we ship to most locations across India through trusted logistics partners.
How can I track my order?
Once your order is shipped, you'll receive a tracking link via email or SMS so you can follow your package every step of the way.
Can I change my shipping address after placing an order?
If your order has not yet been dispatched, our team may be able to assist with address changes. Please contact us as soon as possible.
Do you offer exchanges?
Yes, eligible products can be exchanged according to our exchange policy. Please refer to our Returns & Exchanges page for complete details.
Can I exchange a product for a different size?
Yes, size exchanges are available subject to stock availability.
What should I do if I receive a damaged or incorrect item?
Please contact us within 48 hours of delivery with photos of the product and packaging. Our team will resolve the issue promptly.
Are sale items eligible for exchanges?
Items purchased during special promotions or sales may have different exchange eligibility. Please review the product details or policy page for clarification.
How can I contact Poshnaari?
You can reach us through our Contact Us page, email, or customer support channels. We'll be happy to assist you with any questions.